Information

Here you find some information regarding our fleet and your time with us. Please have a look into our history in the About us section and get to know our Diveguides. In Guest Information, you find a FAQ list to clearify your open questions. We are working closely with some Organisations around the Red Sea as well as Touroperators from all around the world. Last but not least, have a glimpse into our Gallery to get an impression about the wonders of the beautiful Red Sea.

Check in & out

Passport & Flight Time

To confirm your flight back home, we need to have the passport details in the office in Hurghada at least 8 days before the boat departure from the harbor. We also need to know the first and last name of the guest, passport number and nationality, the flight number and the arrival and departure time.
We are not responsible for any flight delays.

If you book your own flights please consider the timing for your departure flight. Last dive of the safari is usually around mid day on the day before departure, for safety reasons, you should consider 24 hrs before your flight home.

Harbour of Departure

We are operating from two different ports: Hurghada and Marsa Alam/Port Ghaleb. The arrival and departure port of your safari can be found in the Availability section.

Transfer times:

Hurghada airport to Hurghada port around 15 min.

Hurghada airport to Port Ghaleb around 3 hrs.

Marsa Alam airport to Port Ghaleb around 15 min.

We reserve the right to change the port of arrival and/or departure according to the boats schedule.

Arrival at the Airport

We can provide return transfers from the airport to the liveabord’s location at a Red Sea port upon request. Our representative will be waiting for you at the airport with a board with the name of the boat that you booked written on it. The tour leader will assist with any flight or transfer problems. We also provide, upon request, Meet & Assist services inside the terminal, including entry visa.

Check in & out on board

We need some time to clean and load the boats, so please consider the check in is not before 5pm on the first day of the liveaboard and the check out is latest by noon on the last day of the liveaboard.

First night of the trip is spent onboard at the Port, last night of the trip is spent onboard at the Port or in a 4* hotel, according to the boat’s schedule.

In the afternoon one day before departure, the boat will enter the harbour. The luggage will be brought from the storage to prepare all your personal things. The details for the return journey will be given to you from our staff on board.

Diving

General

We need from each diver an actual diving certification and a medical form to be filled.

Number of dives is depending on itinerary, usually 3-4 dives a day. In the Marine Parks, night dives are prohibited.

Safety

All dives non-decompression dives.

In case of emergency, we have a 50 litre oxygen tank and a medic first aid box onboard of all liveaboards in our fleet. We suggest that you make a special insurance in case of a diving accident that covers the expenses of the hyperbaric chamber and medical evacuation.

Insurance

DECO International Chamber Support Program
It is possible to purchase onboard for the price of 7€, D.E.C.O. International (diving emergency center organization) cards that cover the first hyperbaric chamber treatment in case of a diving accident. This card is valid for 2 weeks from date of issue. We recommend you to have your own medical insurance as well.

Equipment

It is mandatory that each diver has the following equipment and papers:
Dive computer, surface signaling device (SMB), snorkel, diving certificate, a regulator with alternate air source, torch (for night dives), a weight belt or integrated weight jackets.

Rental equipment is not normally available onboard. If you need any rental equipment, please contact us at least two weeks prior to the sailing, so we can ensure equipment is onboard for you.
We also suggest that you should have the most important spare parts with you like mask and fin straps and the repair kit for your type of regulator. Please think as well about batteries, seals and bulbs for your torch.

Nitrox

Nitrox is included in your package price on all our boats. Please provide Nitrox certification. Nitrox courses are available on board, ask your guide for details.

Courses

We offer SSI courses on all of our boats. The digital learning system of SSI has many advantages, you can start studying at home and therefore save time to enjoy on board (https://www.divessi.com/en/more_ssi/digital_learning/).

The most popular courses we conduct are Advanced Open Water course and Specialities like Nitrox, Deep Diving, Wreck Diving and so on. Please feel free to contact us in case of interest in any further education.

Experience

On Marine Park destinations, the dive guides are entitled to stop you from going on certain dives, or the routing might be subject to change accordingly.

On Board

Your Stay

Please take with you bathroom shoes, warm socks, or light sailing shoes, as it is forbidden to use road shoes onboard. After emptying your suitcases, the crew will store them until your departure. For each guest we provide a big and a small towel as well as a bathrobe, the towels will be changed once in the middle of the safari.

On the first day, your dive guide will make a briefing about the boat and procedures.

Salon & Cabins

Diving equipment is not allowed in the salon or the cabins. The salon and cabins are strictly dry areas due to the difficulty of drying moisture stains on the material.

Each cabin has portholes. We suggest that you open them as often as possible to let in fresh air to compensate for the air condition circulating the air. However, make sure you close the portholes while the boat is sailing.

Sleeping on Deck

It is not allowed to take bed sheets, covers or mattresses out of the cabin on the deck.
If you wish to sleep outside, please bring with you a sleeping bag and use the mattresses from the sundeck.

Bathrooms & Toilets

All our motor vessel have ensuite shower facilities for your comfort. Bathroom towels are provided to our guests as well as bathrobes.
Still, we recommend bringing your own towel for use outside the cabin.
Please don’t use too much shampoo and soap because shower water eventually ends up in the sea. It is better to buy world known ecologically friendly products that don’t affect the environment. Please help us preserve nature.
Please don’t throw anything in the toilet bowls, including toilet paper and sanitary pads, to avoid toilet blocks and damage to the eco system. Garbage bins are placed in the toilets especially for that purpose.

Food & Drinks

Apart from soft drinks, coffee, tea & water, several kinds of beer and local wines are available for purchase onboard of each of our liveaboards.
Needless to say, we provide full board accommodation (3 meals and 1 snack) for all our clients during their stay onboard.

Health

Onboard we only have basic emergency medication. If you feel the need may arise for any special medication during the trip, please take a small supply with you.
In any case don’t forget stomach and diarrhea medication, sea sickness tablets or plasters and ear drops and please make sure it will not affect your ability to dive.

Safety Procedures

As for the safety onboard, life jackets, life rafts, many floating devices are available. You can find fire extinguishers in the cabins, salon and engine room.
Upon your arrival onboard, please familiarize yourself with the location and operating methods of the safety devices.

Languages

The diving safari crew onboard speaks English. Our dive guides all speak English plus a variety of languages, including German, Spanish, Italian, French, Russian and Polish. Please inform us if you need a specific language.

Internet

We offer on all of our boats Internet-Connection for free. The connection is dependent of the telephone-net.

Electricity

We have 220 volts power and we suggest that you bring a European normal adaptor.

Smoking

It is not allowed to smoke in the cabins, salon or diving area. The liveaboard has fire alarms installed for your safety which are activated with a little amount of smoke.
Please use ashtrays and don’t throw cigarette butts in the sea.
Cigarette filters are non biodegradable and with time may damage the reefs or harm marine life.

Payment

We accept major credit cards onboard, with 3% service charge.
We accept the following currencies onboard with a fair exchange rate: Euro €, US Dollar $, Egyptian Pound (EGP) and British Pound (GBP).

General Information

Weather & Water Temperature

In the Red Sea we have a dry desert climate. You can expect a temperature of 35 C in the summer time. In the winter time it gets colder in the evenings and if there is wind it’s suggested that you bring a jumper. On the boat it is enough to bring light summer clothes and a jumper for cold evenings.
For a detailed weather forecast you can visit www.windfinder.de

 


(Source: http://www.red-sea-guide.com/weather-temperature/)

Environmental Law

  1. Hunting, fishing, collecting or destroying corals and shells is prohibited.
  2. It is prohibited to throw anything in the sea including oil, garbage, grease, etc…
  3. It is prohibited to use boat anchors in protected areas.
  4. Feeding fishes and birds is forbidden.
  5. It is forbidden to use diving gloves and knives.
  6. It is not allowed to walk on corals or reef.

…Culprit will be fined 10 000 LE or imprisoned on the first violation and 20 000 LE or imprisoned on the second violation…
…Further along the captain and dive guide will be suspended from working in the Red Sea and the boat will not get a permission to leave port for an established period of time…
The maximum depth of diving according to the law is 40 m.

Gratuities

Like any other country, you are more than welcome to tip the crew if you are satisfied with the level of service that they have provided during your diving safari trip.

Payment Conditions & Cancellation Fees

We require a 25% payment upon booking. Reservation is confirmed only after down payment transfer is confirmed. The remaining amount has to be transferred at least 4 weeks before the beginning of the trip.
These are standard, non negotiable procedures.

In case of cancellation the following fees are deducted:
Between 60 and 45 days before arrival date: 10% of the safari price
Between 44 and 30 days before arrival date: 25% of the safari price
Between 29 and 15 days before arrival date: 60% of the safari price
less than 15 days before arrival date: 100% of the safari price

Miscellaneous

We reserve the right to change your booking from one liveaboard to another within the same class if the need arises to do so.
It is as well possible that the guests might have to stay the first or last night of the week in a hotel according to the boats schedule.

Sea Serpent Fleet is affiliated with the following organisations:

  • HEPCA (Hurghada Environmental Protection Agency): HEPCA is the Hurghada Environmental Protection and Conservation Association. A non-governmental organisation dedicated to the protection and conservation of the environment. http://www.hepca.org

  • Chamber of Diving and Watersports: Governmental Organization representing its members with the Ministry of tourism and other government organizations, both National and International, as well as promoting and assisting the Diving and Water Sport Industry in Egypt. http://www.cdws.travel/

  • DECO International: A diving medical centre located in El Gouna and Marsa Alam. These centres are equipped with the most up-to-date recompression chambers on the shores of the Red Sea. Our affiliation with DECO International means we can provide all our clients an exclusive medical coverage in the event of a diving accident for the extra cost of 7 euros per person. http://www.deco-international.com/en/

  • SSI – Scuba schools international: Scuba Schools International is a world-wide leader in diving education. SSI and the authorized SSI Partners are dedicated to provide “The Ultimate Diving Experience” with a focus on flexibility, customer needs and quality. http://www.divessi.com

  • European Underwater Federation (EUF): All our vessels are certified to ensure the highest recreational diving standards set by the European Underwater Federation EUF. http://www.euf.eu/

You are most welcome to book directly with our office, if you feel more comfortable with a local contact, please find a list of touroperators here:

Asia

Dive The World – info@dive-the-world.com

Austria

Tauchreisen Lorenc – reisen@lorenc.at

Tropical Seas – daniela@tropical-seas.at

Denmark

Kingfish Dive & Travel – info@kingfish.dk

Scuba Travel – info@scubatravel.se

England

Finnland

Divetravel Finland – info@divetravel.fi

Germany

Action Sport – info@action-sport.de

Aqua Active Agency – info@aquaactive.de

Tauch & Erholungsreisen – info@tauch-traeume.de

Schöner Tauchen – info@schoener-tauchen.de

Omneia – info@omneia.de

Express Travel International GmbH – jochen.koehler@eti.de

Sk Reisen – info@sk-reisen.com

Extratour Tauchreisen – info@extratour-tauchreisen.de

Netherlands

Diving World Netherlands – info@divingworld.nl

Dessert Roos – info@dessert-roos.com

Touria Diving – info@touria.nl

Eigen Wijze Duik Reizen – info@ewdr.com

Poland

Activtour – a.soloducha@activtour.pl

Portugal

O peixe voador – fernando@opeixevoador.pt

Sweden

Diving Travel Network – info@divingtravel.se

Switzerland

We Dive – ex. Schöner Tauchen CH – info@schoener-tauchen.ch

Dive & Travel – mail@diveandtravel.ch

SELEGER SportsTravel – info@seleger.ch

We at Sea Serpent Fleet have been operating in the Red Sea for over 28 years opening our doors in 1989.  We have provided thousands of divers their chance to travel to some of the best and most enticing dive sites that we have to offer here, up and down the coast of the Egyptian Red Sea on some of the most luxurious boats.

We have six vessels in our fleet making us the biggest liveaboard operator here in the Red Sea; with our variety of boats we are able to offer all levels of boat for all divers but still maintaining a high level of service throughout our fleet.

Our highly trained captains and crew are there to help you in any way they can onboard our boats, this coupled with our highly experienced dives guides, we know that we can offer you the best experience above and below the water on your liveaboard holiday.

On all of our boats you will be able to enjoy the all-inclusive package of nitrox. We can also accommodate any course that you would like to achieve to further your own diving level. If you don’t have or don’t want to travel with your diving equipment we can make sure that we have a set ready and waiting for your arrival onboard. We are also able to accommodate all levels of diving from recreational to technical, by also being able to provide re-breather tanks, Stage tanks, Suex scooters, Twinsets, 200 bar Oxygen fills, Helium, as well as a full Blending station equipped with a Haskel pump on Grand Sea Serpent.

If you would like more information on any aspect of Sea Serpent Fleet please do not hesitate to contact us.

We will look forward to seeing you onboard with us soon!

Sea Serpent Fleet

Address:
New Marina
Bldg. B6 Apartments 101 & 201
PO Box 226
Post Code 84515
Hurghada, Red Sea, Egypt

Phone: +20 65 344 8036

Mobil: +20 1227991314

Email:

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